As one of the A2P SMS Code of Conduct Signatories of MEF, iTouch is proud that TEM helps to accelerate market clean-up & educate business messaging buyers about fraudulent practices and poor procurement processes.
With RCS providing crucial security measures that not only consumers but brands require, rich messaging can only improve the messaging experience.
MEF found in 2018 that fraudsters steal 9.4% of A2P revenue from the average MNO – equaling nearly $1.5 billion that year. Let's look at how MEF is combatting this messaging fraud
Even with spam filters, some spam is still able to sneak through & take up space and time. However, WASPA has revised its Code of Conduct to protect users from SMS SPAM.
WhatsApp has disclosed a total of 12 security vulnerabilities. With “critical” risks allowing hackers to execute malicious codes & cause a denial of service.
To tackle consumer fraud in business messaging, MEF board member and iTouch Chairman Waheed Adam hosts a workshop with major banks, mobile network operators, WASPA & SABRIC in Cape Town.
South Africa's RICA ruled as unlawful because they have failed to safeguard the right to privacy, the right to freedom of expression and access to justice.
This year's LATAM 2019 GCCM is set to greater establish GCCM for members in LATAM region and networking with regional and international CC members attending.
With the US ban on Huawei creating uncertainty and concern for many consumers & businesses, this partial lift on the ban provides some reprieve for Huawei.
This year's Carrier Community GCCM Berlin 2019 forum is set to be a hub of information, innovation & networking with its focus on the digital cloud and SMS.
The rise of chatbots for solving basic consumer tasks see RICA set to release a chatbot consultant for improved customer service and engagement.
How calling spam has begun to plague South African consumers, what how you can help curb this practice and how to report companies who use calling spam to get leads
A list of precautions you can take to identify and steer clear of fraudulent activity which is very popular with shoppers around the festive season
A new cybercrimes bill will target unlawful acts via instant messaging to try and stop the spread of cybercriminals on platforms like WhatsApp
New Vodacom Managing Executive of IoT Africa, Peter Malebye, has some exciting plans up his sleeve. Let's find out more about what we can expect to see in the upcoming future.
MEF has released an updated guide for all messaging service providers to adhere to if they're serious about messaging and working within the legal constraints
With WhatsApp being part of so many users lives, businesses have also started using it as a way to communicate with their clients. We take a closer look at how at the new pay-to-use tools by WhatsApp.
iTouch is a leading messaging service providing in Africa specialising in mobile data and fraud protection. Find out how we can assist with POPI and GDPR protocols.
Find out more about the Mobile Fraud Framework for enterprises, and these protocols help protect both your clients and their data.
New research reveals vulnerabilities in WhatsApp making the app susceptible to hacking. iTouch executive Chairman, Waheed Adam, investigates how this discovery affects the new WhatsApp banking technology.
MEF has now put forward a strict code of conduct for application to person messaging providers to ensure ethical practices and the reduction of fraud within the messaging industry
Don't be susceptible to common fraudulent scams. Know your facts and learn how to protect yourself against phishing!
Secure your business transactions by making use of a cost-effective SMS solution to in the authentification process.
Get your online data security checklist here and make sure you practice the following safeguards to ensure you're online data is stored safely and reduce the risk of scamming or phishing attacks on your accounts
A case study on how iTouch provides a secure messaging solution for major South African banks and how our products reduce the risk of cybersecurity and financial fraud.
South African POPI legislation will soon come into full effect. We take a closer look at these acts and how they will affect your business.
We break down what 2 Factor Authentication is, why it is imported in securing you and your user data and how it can help your business and improve the quality of leads, data, sales & customer retention.
Waheed Adam, Chairman of iTouch Messaging, describes the challenges facing businesses using A2P SMS and the negative impact fraudulent messaging providers have on the industry, and the work being undertaken by MEF to educate the market.
A case study on how iTouch provided a secure bulk SMS solution for a major South African bank to help them improve their customer communications.