About Us


Being promptly responsive to customer's needs is a winning strategy in business today and the lightning speed with which queries and problems are attended to and information communicated gives a competitive edge.

iTouch's Corporate Messaging Solutions are valuable tools in any corporate communications mix. They include our Omni-channel Communications Platform, bespoke applications and consulting, leveraging the most cutting-edge technologies.

Background


  • 1995

    Originally part of iTouch (Pty) Ltd, iTouch Messaging Service was founded in South Africa.

  • 1997

    Awarded the Vodacom New Product Development agreement

  • 1999

    Independent News & Media acquired 70%

  • 2000

    Listed on the LSE

  • 2009

    iTouch Messaging Services was sold and placed back in the hands of South Africans

  • 2016

    iTouch achieves Level 2 BBBEE status

  • Now

    The original Management Team today remains the driving force and focus providing its long standing customers ongoing quality, service and reliability

Credentials


  • One of the pioneers of value added services and specialised messaging products since 1995

  • iTouch provides wholesale solutions to hundreds of Corporates, SMS aggregators, and resellers across the world. The majority of our clients have been with us for more than 20 years

  • A highly knowledgeable team with over 50 years collective experience in the mobile and digital media industry

  • Direct connections to all major networks GLOBALLY

  • Stable and secure messaging infrastructure, certified by leading banks

  • Industry leading Service Level Agreements (SLAs), dedicated 24/7 support

  • Strict regulatory compliance policy

  • We specialise in the Banking, Services and Retail sectors

  • We are now a level 4 A Contributor

Chairman's Statement


Waheed Adam
Executive Chairman

I am proud to have you as a partner by enabling your business journeys through offering world-class communication and messaging solutions. Our constant drive to provide cutting edge technology is premised on the idea of making the world smaller geographically, seamless in connection, faster in speed, and convenient. We win when you win.

The world is changing at lightning speed. Today’s consumer is expecting communication on-demand across multiple channels. Gone are the days of only SMS and email communication. To compete in today’s business environment, a comprehensive Omni-Channel strategy tailored to your needs is the only way to keep your customer engaged and therefore retained.

At iTouch, we understand and are geared to enable you to communicate with your customer on all channels with our Omni-channel platform - be it SMS, Email, Automated Voice Calling, and to come, Whatsapp, Wechat, Facebook Messenger and wherever else they may be.

Be assured that data security is primary and we comply to the highest standards as required, in particular, by the banking world. Which is why iTouch has become the specialist and partner of choice to many in the banking sector, both locally and abroad.

We serve all our partners with the same passion and commitment that has been our trademark at iTouch since 1995. Simply put, we are a self-led organisation that loves what we do. We appreciate you as a partner to our business and will continue to strive to remain a partner in yours.

CEO’s Statement


Greg Brophy
Chief Executive Officer

What can you rely on us for?

We’re here to give you value for your money.

Prompt, measurable action and ensure the shortest possible time to a tangible benefit.

To reinvest in people and technology, so we're always up to mark in a trending business environment and to be a powerful partner with you, our customer, in what matters to you, in your business.

With you and our great team, we create a strong and long-lasting business relatedness because we know quick wins don't necessarily ensure sustainable or future growth