South Africa will once again play host the digital retail forum and those in the know are abuzz with excitement. This annual conference has been a showcase for innovation in the retail industry and takes place at the Hilton Sandton located in Johannesburg, South Africa.
This year's DRF event has a central theme and that is the “Harnessing Digital Technology for Next-Level Customer Centred Retailing.” The forum will address current technology available but also have a keen eye on immerging technology that can be applied to the retail sector.
What is the DRF?
The #DigitalRetailForum is all about industry professionals looking for products and services that will help them surge productivity, reduce costs, attract more customers, improve customer experience, enhance security and sell more – whether they are small independent retailers or large retail groups.
For this year at DRF 2019, the major focus will be on how emerging technologies such as Ai, IoT, drones, digital payment solutions, new eCommerce models as well as tackling how mobility has begun to disrupt the traditional retail sector.
Why is it important?
This event is important because it focuses on and is concern about four key goals
- The future of retail – To get a glimpse of the future and to understand the next wave of tech innovation and disruption across retail.
- Knowing your customer – Learning to utilise data to gain a 360-degree view of each customer and personalise their shopping experience.
- Retail digital revolution – Walking away with the knowledge, relationships and inspiration needed to survive the digital revolution in retail.
- An A-List audience – DRF 2019 will unite local and international retail decision makers as well as heads of innovation and strategy.
What are the key highlights to see this year?
This forum will be presenting some of the most heated topics and concerns facing traditional and digital retail and how retailers will need to adapt and bring in new ideas and technologies in order to remain competitive and grow in their respective markets.
Key topics at this year’s event are:
- Leveraging data to understand customer segments, manage risks and enhance decision making.
- Mapping your journey from brick-and-mortar to eCommerce.
- Leveraging mobile technology to enhance your in-store experience.
- Making Mobile Payment for Everything a reality.
- Leveraging AI to impact your bottom line and CX.
- Real-World retail digital transformation stories.
- Order Fulfilment: Improving efficiency and speed of delivery.
- Understanding the key drivers within the South African retail sector.
- Understanding the digital customer’s journey.
- Utilising technology to identify customer pain-points.
- Optimizing inventory management and supply chains with technology.
- Closing the gap between technology and personalization.
- Customer engagement with interactive digital signage and point-of-sale (POS) solutions.
- Delivering a technology platform that empowers the business and delights customers.
- Assessing emerging retail models and technologies that will define 2019 and beyond.
- Adapting to Generation Z – “the digital shopper”.
- The store of the future.
Attendance Details
Now that you know what to expect from this highly anticipated event, here is what you need to know regarding attending or participating.
To register, speak or exhibit at the conference:
- Visit: http://digitalretailforum.co.za/
- Tel: 011 026 0982
When will DFP 2019 take place?
- When: 31 January 2019
- Where: Hilton Sandton located in Johannesburg, South Africa
- Tickets: Can be brought through the digital retail website
Details on tickets and access to DRF 2019
Delegate Pass: R5,950
- Conference sessions with keynotes and networking functions
- Buffet lunches and refreshments throughout the event
- Meet with the industry's leading vendors and service management providers to compare products and services
- Online access to all speaker documentation
- Secure and convenient parking
Exhibition Booth: R21,950
- One free delegate pass
- 2x3 Exhibition space
- Logo on the invitation
- Flyers, brochures, branded stationary & corporate gifts in delegate bags
- Company logo and link on the conference website
Get Networking
Having the opportunity to rub shoulders with some of the top minds in digital retail is surely not one to miss for anyone interested in taking digital seriously.
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